Claude Services / Rollout & Enablement
Adoption that keeps going after the launch email.
We stand up and run your AI Center of Excellence or ongoing adoption programme — the usage, enablement, and governance work that turns a launch into a capability.
Engagement
Scoped monthly fee
Ongoing programme
Typical timeframe
Ongoing, monthly — 6-month minimum
Who it's for · Organisations live on Claude who need usage, enablement, and governance driven by someone whose actual job it is.
The engagement
- 01
Stand-up: charter, baseline metrics, and the first quarter's plan
- 02
Monthly operating rhythm — enablement, champion network, pipeline, and governance
- 03
Monthly reporting against adoption and value metrics
- 04
Quarterly review with your sponsor, resetting the next quarter's priorities
What you walk away with
A running CoE with measured adoption, a live use-case pipeline, and governance that holds.
What we deliver.
- CoE charter and operating model — remit, membership, cadence, and decision rights
- Adoption measurement: usage and value metrics by team, reviewed monthly rather than annually
- A rolling enablement calendar — clinics, role-specific sessions, and new-joiner onboarding
- Champion network run as a programme: recruitment, training, and recognition
- A use-case pipeline with intake, triage, and prioritisation against your criteria
- Governance operation: policy upkeep, access reviews, and exception handling
- Internal knowledge base of prompts, projects, and patterns that work in your context
- Monthly reporting and a quarterly business review with your sponsor
In practice
A CoE stood up after a successful launch, before momentum decays
An enterprise standardising adoption across business units
A programme that needs monthly evidence of value for its sponsor
Before you start.
What you'll need
- Claude live in your environment
- An executive sponsor and a named internal counterpart
- Access to usage data and the teams in scope
Not included
- Building the use cases the pipeline surfaces (scoped as their own engagements)
- Anthropic licences and consumption
- Tier-1 user support at scale (that's Scaled User Support)
Monthly programme with a 6-month initial term, then month-to-month. Scope is reset each quarter with your sponsor.
An Anthropic partner with Claude-certified architects — the people who scope your programme are the people who build it.
50+ specialists across strategy, implementation, automation, data, and custom development, so a Claude programme lands in your real systems.
Every engagement leaves your team trained and documented — you own the outcome after we go.
Questions, answered.
Either. Some clients want us to run it and hand it over after a year; others want us alongside an internal lead from day one. The charter records which, and the handover plan is written at the start rather than improvised at the end.
Active usage by team and role, depth of use, and value delivered against the use cases in the pipeline — not seat counts. Seats bought is a procurement number, not an adoption one.
No. We work with a nominated champion on your side and hand over documentation, prompts, configuration, and training, so your team can run and extend it without us.
Claude engagements are scoped rather than sold off a shelf — the price depends on your environment, seat count, systems in scope, and how much of the work you want to own internally. A scoping call gives you a fixed-fee proposal with defined deliverables.
/ Start
Scope Sustained Adoption & CoE Programme.
A running CoE with measured adoption, a live use-case pipeline, and governance that holds.
30 minutes. You'll leave with a clear recommendation.