Packages / Onboarding
Your service desk on monday — built for you.
Ticketing with types and priorities, SLA policies, routing and request intake, service dashboards — and, at the top tier, a self-service portal — handed over with your team trained.
Price
From $2,500
Who it's for · Support, IT, and ops teams standing up monday Service.
Pick the tier that fits.
Not sure which tier? We'll confirm the right fit on a quick call.
Before you start.
What you'll need
- monday subscription on a plan supporting the product
- Admin access
- Some features depend on your monday plan (confirmed in scoping)
Not included
- Scope beyond the tier (more = Flex / higher tier)
- One product / entity
- monday license costs
- Data migration (separate)
- The self-service portal has per-plan end-user caps (~10 Standard / ~100 Pro / unlimited Enterprise) — confirmed before scoping
- AI triage features are plan-dependent and may use AI credits
We build it for you — you get a working system, not a course.
Platinum-level monday expertise paired with deep automation and AI engineering.
Every build leaves your team trained and documented, so you own it after we go.
Questions, answered.
No — we build with a nominated champion and hand over training and documentation, so your team owns it.
monday subscriptions and third-party software are billed to you; we build on your account so it stays yours.
Each deliverable includes a revision round; AI builds include a 14-day tuning window; ongoing changes go via Flex Hours or a retainer.
/ Start
Ready to start monday Service Onboarding?
A working monday Service your team is trained to run.
30 minutes. You'll leave with a clear recommendation.